WorldCare Concierge

WorldCare CONCIERGE service provides assistance to members during hospital and physician appointments.

When time is of the essence and you need an in-person medical appointment at a high-quality medical institution where do you turn? And, how do you manage getting to and from these appointments and your day-to-day errands in-between?

 

Worldcare can help

The WorldCare Concierge service provides you with personalized assistance in selecting a high-quality medical institution, coordinating the onsite visit and securing a discount. And, if requested, a Personal Concierge will assist you and your family during your hospital and physician visits by running your everyday errands, arranging transportation including airport pick-up and return and, if requested, accompanying you to your appointments.

 

How it works

Step 1 Call 617.250.5100 to request service.

Step 2 Your WorldCare Care Consultant will assist you in selecting an appropriate facility and physician based on your condition, needs, costs, location preferences and the availability of services.

Step 3 Once you select the facility and physician, your WorldCare Care Consultant coordinates the appointment, manages the financial aspects of your visit (for a percentage-of-savings fee) and supports you throughout your visit.

Step 4 If you requested a Personal Concierge, they will review the details of your appointments, help you map out what needs you will have during these appointments and make the necessary arrangements. If you need a Medical Concierge to attend your medical appointments with you, you can request to have one available and a Registered Nurse will be scheduled to attend your medical appointments with you to provide advocacy and support during your physician visits.

Step 5 While you attend your appointments, your other non-medical needs are taken care of by the Personal Concierge and you can focus on your health and well-being.

 

Unique Features

  • Care coordination including arranging hospital admission, physician referrals, transportation and translation
  • Financial management including access to discounted rates, or negotiation on your behalf, claim handling/auditing and bill reconciliation
  • Access to concierge services upon request (additional charges apply)
  • Transportation to and from appointments and airports
  • Vetted resources for local information and services
  • Support during and after appointments
  • Errands taken care of while you focus on your health

 

Benefits

  • WorldCare takes the worry out of the situation by giving you the information you need to choose the best facility and by coordinating the rest
  • You can concentrate on your wellness, knowing that your appointment, travel needs and additional support is all coordinated on your behalf
  • WorldCare supports you all the way by ensuring you have what you need during and after your visit
  • One-stop service includes arranging all financial details so you can focus on your health

 

 

All of our services are member-only. To request more information or request service, click here.

WorldCare CONCIERGE service spec. sheet

 

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WorldCare Consulting and Advisory