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Website Accessibility Statement

Dernière mise à jour : 18/09/2026

Accessibility at WorldCare

WorldCare is committed to making our website usable by the widest possible audience, including people who use screen readers, people who navigate by keyboard, and people with low vision, limited dexterity, or cognitive disabilities.

This statement explains the accessibility standard we use, the improvements we have made, the testing we perform, the limitations we are addressing, and how visitors can contact us for help or feedback.

Scope and standard

This statement covers the public pages on www.worldcare.com, including translated versions of those pages. It does not cover third-party websites we link to, such as YouTube.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. We use WCAG 2.2 Level AA as a technical standard to guide website design, development, testing, and ongoing maintenance.

Based on our current testing and remediation work, we aim for substantial conformance with WCAG 2.2 Level AA across the public website. We continue to monitor the site and address issues identified through automated testing, manual review, screen-reader checks, and visitor feedback.

What we have done

  • Improved headings, landmarks, link names, control names, states, and relationships so people using assistive technology can understand and move through the site.
  • Remediated keyboard access, focus order, visible focus, and keyboard traps in menus, accordions, forms, expandable content, carousels, and the language selector.
  • Provided visible controls for moving content. The testimonial carousel advances automatically and includes pause, previous, and next controls.
  • Improved layouts for text resizing, text-spacing changes, and narrow screens, including fixes for content that previously caused horizontal scrolling at reflow and high zoom.
  • Reviewed color contrast and the size and spacing of interactive controls across different states.
  • Improved form labels, instructions, required field information, field grouping, browser autofill support, and client-side validation messages.
  • Improved support for English and 11 translated languages. Arabic pages use a right-to-left layout, and the language selector presents language names in their native forms.
  • Replaced embedded video players with clearly named links that open the videos on YouTube. Captions are available on all nine videos.
  • Added repeatable screen-reader checks to help identify regressions after future changes.

How we test

WorldCare uses automated tools, including axe, Siteimprove Alfa, IBM Equal Access, and pa11y, as part of its accessibility testing process. The final automated sweep covered the public sitemap, including translated pages. Deeper reviews cover representative pages and complete tasks using keyboard navigation, zoom, text-spacing changes, and mobile layouts.

Testing also included NVDA on Windows with Chrome and Firefox, and VoiceOver on macOS with Safari. Because automated tools cannot assess every accessibility requirement, we review automated results alongside manual and screen-reader evidence. We use repeatable checks after significant changes and as part of ongoing website maintenance.

Known limitations

Some accessibility limitations may remain. The known limitations below describe issues we are continuing to address and provide contact options for anyone who needs help using website content.

  • Our videos are hosted on YouTube and open there in a new tab rather than playing inside this website. All nine videos have captions. If you notice a caption error, or need help with any video content, contact us using the details below and we will have it corrected.
  • Our non-English pages use automated translation. Contact us if a translation makes content difficult to understand.

Feedback and contact

If you encounter an accessibility barrier on this site or need website information in another format, please tell us what you need and how we can contact you.

When we receive accessibility feedback, we review the reported issue, route it to the appropriate team, and provide a response when contact information is supplied. If we need more information to understand the barrier, we may follow up before completing the review.

We aim to acknowledge accessibility feedback within five business days of receipt.